I bought something online. Can you help to receive it on my behalf?
Can we keep our luggage with you before check-in or after check-out?
Can we get some medicine from the hotel?
Can I bring guest to my room?
Are there any staff who can speak languages other than Japanese?
What should I wear in Japan?
Do I need to tip the staff?
Can I bring my own food into the hotel?

Can we get some medicine from the hotel?

Unfortunately, due to the regulation as stated in the section 24 of the Pharmaceutical Affairs Law of Japan, we are not allowed to provide any medicine.
Please prepare any necessary medicine prior to your arrival, or we can assist in introducing clinics and pharmarcies nearby. Please do not hesitate to contact us.
(You might not able to get the medicine that you require during off-business hours)

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Can we get some medicine from the hotel?

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