Amanda
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Can I change my room type upon check in?
Based on the availability of your choice of room type, we might be able to change your room. Additional charges might incur for upgrading room type.
What should I do if I lose or forget something in your hotel ?
Please confirm with our hotel staff.Tel: (+81) 092-717-5575
What do I need with me to check in?
For foreigners, you are required to show your passports upon check-in.If you have a printed booking confirmation with you, it will help in smoothing your check-in procedure.If you do not have a pri...
My flight leaves late in the day; will it be possible to check-out late?
Should you wish to retain your room after our check-out time (10a.m.), please arrange with our front desk and it will be subjected to availability. The following charges will be applied:30% of the ...
My flight arrives early in the morning; will it be possible to check-in early?
Kindly be advised that our check-in time is from 3p.m. Based on the rooms' cleaning progress, we might be able to check you earlier. You are welcome to leave your luggages with us for free prior to...
My flight arrives late in the evening; will it be possible to check-in late?
Basically, we request our guests to check-in before 11p.m., however, we can also accept late check-in upon request. Please let us know in advance if your check-in time will be after 11p.m. Please t...
What time should I check-out?
Our check-out time is 10a.m.
What time am I able to check-in?
Our check-in time is from 3p.m. However, based on the rooms' cleaning progress, you may check-in before 3p.m.
Can I checkin if the booking is under someone else name ?
Unfortunately, as we need to confirm the name of the booking representative (via identification document e.g. passport etc.), the person who checks in has to be the same person on the booking.
Can I book without credit card?
We are sorry but a valid credit card is required to secure/ pay for your booking. If you have any trouble, please contact the following.Tel: (+81) 92-717-5575E-mail: support@agoodday.me